Business Concierge Banking

At every 5-star hotel or luxury resort, the best Concierges know that their job is to accommodate the requests of their guests -- to handle the ordinary needs and the extraordinary.  A Concierge’s focus is to enhance the overall experience of the guest and do so with an air of pleasantry and integrity.  With much the same vision, we are proud to extend this same level of service to our Navigator Commercial Checking clients

Simply put, our Concierge Banking is financial catering with a concierge's touch. We will cater to your unique financial needs with the attention and resources that will make your banking experience something truly extraordinary.

Account Opening amenities:

We understand that switching banking relationships can seem cumbersome; we will help you through the process and guide you every step of the way. 

We will assign you a dedicated Client Manager who will deliver industry knowledge and local market expertise that will provide a comprehensive assessment of your business banking needs.

We will provide you with a Treasury Management Officer who will design a product solution to fit your banking needs, offer cost savings and operational efficiency solutions. 

We will review your current bank statements to identify ACH credits and debits that will need to be transferred and we will assist with the conversion.

We will assist you in setting up bill payments on our online banking system.   

We will order checks, deposit tickets and an endorsement stamp to get you started, at no cost to you.

eCommerce amenities:

We will provide an eCommerce Officer who will help implement and train you and your staff on our online and mobile banking, cash management and remote deposit products. 

We will come to your office when setting up our Remote Deposit Capture service and take care of the hardware setup and system training.  We will also evaluate the company process to help identify gaps, provide recommendations and best practices as it relates to cyber security.   

Daily amenities:

Visit a retail office and relax with a cup of coffee while we take care of all of your banking needs; or

Contact us to open accounts, apply for loans and lines of credit, transfer funds and execute transactions just as if you were in one of our branches – for both personal and business accounts.

Documentation amenities:

Once you close your account at the other institution, bring any old checks to us and we will shred them for you.   

Need a document notarized or a signature guaranteed? No problem…we'll send a Concierge Banker to your office.

To enjoy these benefits, a Navigator Commercial Checking account with Treasury Services and an average balance of $100,000 in any combination of qualifying checking and savings is required. Some restrictions apply on complimentary check order.   Click Here for Navigator Checking Detail.